Short answer: No. Once created, your username is permanent and can’t be edited or renamed.
We lock usernames to protect your account and our platform. Fixed usernames help:
Prevent duplicate and multi-account abuse
Tie KYC/AML records to a single account
Keep game history, bonuses, and limits consistent
Support security reviews and audits
What you can update
Password and 2FA (recommended)
Email and phone (after verification)
Address and other KYC details if your legal info changes (we’ll ask for proof)
Chose a risky username by mistake?
If your username reveals personal info or creates a safety concern, contact Live Support or email [email protected] right away.
We can lock/close the account and help you open a new one with a different username, subject to our one-account policy, standard checks, and KYC.
Withdraw any remaining balance first.
Bonuses, wagering progress, limits, VIP status, and history don’t transfer to a new account.
We keep required records for the legal retention period.
Need help?
Live Support (fastest)