Goal?
In order to keep acounts safe and comply with regulations. We verify identity, age (18+), address, and payment ownership. In some cases we also check source of funds/wealth.
When we verify?
At registration: basic checks (email/phone, country).
Before withdrawals or higher limits.
On periodic reviews or when laws change.
What we check and accept?
1) Identity (age 18+)
Passport, driver’s license, or government ID (valid, readable).
Color photos only; all four edges visible.
We may ask for a selfie/liveness check.
2) Address
Bank statement, utility bill, insurance, lease, or mortgage.
Issued in the last 90 days; shows your full name, full address, and issuer logo/date.
3) Payment ownership
Card photo showing first 6 + last 4, name, and expiry (mask CVC).
Or an official bank/card statement (PDF or photo of the paper original).
For bank/Interac transfers: official statement; no screenshots.
4) Source of Funds / Source of Wealth (if requested)
Salary: payslips + bank statement.
Investments/property: sale document + bank receipt.
Gift/inheritance/settlement/loan/crypto: supporting contracts, letters, exchange or wallet history, and the bank trail into your account.
Upload path for all items: My Account → Verify.
How the review works?
We confirm authenticity, consistency with your profile, and checks against sanctions/PEP lists.
If anything is missing or unclear, we’ll ask for a new image or an extra document.
We don’t promise timelines; most clean submissions pass quickly.
Data use and retention
We use KYC data for compliance, fraud prevention, and account security.
We keep required records for at least 5 years, then delete or restrict them per law.
Your responsibilities
One account per person, household, IP or device.
Use accurate, up-to-date details.
Do not use third-party or shared payment methods.
Gambling is 18+ only. We close underage accounts.
Need help?
Live Support or [email protected]. We’ll guide you step by step.